Dr. Christie Kim attended the University of Alberta and studied 3 years of biological sciences. She then completed her Doctor of Optometry with honors in 2006 at the University of Waterloo, School of Optometry. She completed her primary care clinical externships at 2 private optometric practices in Calgary in 2005 and early 2006. Her scope of training included contact lenses, low vision, special needs, pediatric, and geriatric optometry.
Dr. Kim also completed an ocular therapeutic externship in Pinellas Park, Florida where she worked closely with ophthalmologists specializing in the treatment and management of glaucoma, corneal and retinal diseases. She also participated in a mission to Guatemala where she provided primary eye care to areas in need. Dr. Kim’s areas of interest include pediatric and geriatric optometry, contact lens fitting, and ocular disease treatment and management.
Dr. Kim is licensed by the Alberta College of Optometrists. She is a member of the Canadian Association of Optometrists, the Alberta Association of Optometrists, and the Calgary Society of Optometrists. She is a volunteer member of the Optometry Examining Board of Canada and participates in developing licensing board questions for future graduates and is a member of the Alberta College Competence Committee.
Outside of work, Dr. Kim likes to spend time with her husband, Dr. Michael Sy, and their 3 children.
Dr. Michael Sy attended the University of Waterloo, School of Optometry, completing his Doctor of Optometry in 2006. After graduating, Dr. Sy completed an externship in Pinellas Park, Florida. He provided care and treatment for glaucoma, retinal disease, and primary care.
The moment you step into Royal Vista Eyecare, you’ll notice the cheerful presence of Dr. Sy. He knows just how important vision is and enjoys making a difference in the quality of life of each patient. Dr. Sy’s main areas of interest include primary care and dry eye therapy.
When he isn’t at work, you can find Dr. Sy playing the ukulele, spending time with family, or tending to his goldfish and planted aquariums.
Dr. Mira Chen was born and raised in Edmonton. She earned both her Bachelor of Science and her Doctor of Optometry degrees at the University of Waterloo. During her training, she did a clinical externship in Mesa, Arizona and accompanied a team to Kingston, Jamaica for an eye mission. She is passionate about helping people and spent 6 years in West Africa doing development work with her husband and 2 kids. She speaks Korean and French fluently. Outside of work, she enjoys running and yoga.
Dr. Leyna Thraya is a native Calgarian and attended the University of Calgary, majoring in Cell, Molecular and Microbial Biology. She then attended the Illinois College of Optometry in Chicago, graduating with a Doctor of Optometry. In her final year, she completed her externships at the John D. Dingell Veteran Affairs Hospital and the Kresge Eye institute in Detroit and rotated through several clinics at the Illinois Eye Institute and the Diabetic Eye Clinic/Rosenbloom Center for Vision and Aging in Chicago.
Dr. Thraya is passionate about quality optometric care, educating patients on their eye conditions and aiding them with their visual needs. She is a member of the Calgary Society of Optometrist, Alberta College of Optometrist, Alberta Association of Optometrists and the Canadian Association of Optometrists.
Front-Line Office Manager
Joanne is our front-line office manager here at Royal Vista Eyecare. Joanne has been with us over 6 years (just at our Marlborough location) but now mangess both locations. Her caring and compassionate attitude makes her an excellent addition to our team.
Joanne graduated from the University of Lethbridge in 2015 with a Bachelor of Science, where she became interested in the eye care industry.
Joanne works hard every day to make our patient’s lives better.
Outside of work, Joanne loves trying new restaurants around Calgary.
Partricia is our caring and creative front-line coordinator. Partricia has been with us at Royal Vista Eyecare for just under 2 years, and has made a huge impact on our practice.
Partricia graduated from the University of Calgary in 2019 with a Bachelor of Science, majoring in Chemistry.
Partricia is passionate about helping our patients through every step of their eye care experience. Her positive energy truly makes a difference in our patients and our team members’ lives.
In her spare time, Partricia enjoys boxing.
Our lens specialist Brandy joined the MMOC team in April 2018. With over two decades of experience in optical labs, it is no surprise her passion lies in the production of prescription eyewear. Born and raised in Calgary, she enjoys making French Beaded Flowers, and spending time with her family.
River is one of the optometric assistants here at Royal Vista Eyecare. She has been in the eye industry for 4 years but joined our team in 2021.
River’s positivity and reliability shines through in everything they do, whether it be assisting our patients when they first walk through our doors, to helping them find the right pair of glasses.
When River’s not at work, they enjoy volunteering and baking.
Sophia is our hardworking and caring Optical Dispenser. She has worked in the eye care industry for about 2 years. For the first year she worked only as an optometric assistant, doing the pretesting and front desk duties, but she has then transitioned to learning and doing optical.
Sophia is passionate about the connections that she is able to build with each of the patients she assists. She loves helping others, and she feels a lot of fulfillment with being able to help others find the best lenses and frames that fit their unique personalities and lens choices that best suits their daily lives.
In her spare time Sophia enjoys spending time with my family and friends, hiking outdoors, and sewing.
Royal Vista Eyecare
OUR PRACTICE IN CALGARY
Our Practice in Calgary
Become Part of Our Family
At Royal Vista Eyecare, our goal is to provide your entire family with comprehensive eye exam services and high-quality products. Our team takes pride in
personalizing your eye care experience from the moment you walk in to being there for you beyond the walls of our office.
Whether you’re a new patient, or you’ve seen us in the past, we’re excited to welcome you to the Royal Vista Eyecare family.
We are passionate about providing you with the best eye care experience imaginable. Our team delivers this based on our 3 core values:
We know that every patient is different, which is why no eye care experience at Royal Vista Eyecare is the same. Our team is
dedicated to meeting you where you are and offering personalized services and treatments to meet your unique needs.
To promote better results and improve your experience, we strive to include you in every step of your appointment. From
explaining procedures in an easy-to-understand way to educating you on your options, it’s important for us to keep you informed and in the loop.
At Royal Vista Eyecare Eye Care, your family is our family. We are invested in the lifelong health of every one of your family
members’ eyes. To provide your entire family with the eye care they need and deserve, we offer a range of services and products for every age.
At Royal Vista Eyecare , we want to make your visit as smooth as possible, which is why we accommodate numerous payment and insurance options. Whether you have private insurance or
you’re covered by Alberta Health Services, we want to make paying for your appointment quick and easy.
If you have any questions about paying for your visit, our team is here to help!
WHAT DOES ALBERTA HEALTH SERVICES COVER? The Alberta Health Care Insurance Plan (AHCIP) covers one yearly routine eye exam for
children aged 18 and under, and seniors aged 65 and older.
Those aged 19– 64 are not covered under the AHCIP for routine eye exams, unless it is medically necessary, or needed in the case of eye disease or an emergency.
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The links to external Websites and their content shall not be prejudged and Royal Vista Eyecare will in no way be
held responsible for any direct or indirect prejudice that may result from gaining access to and usage of said
Royal Vista Eyecare draws the attention of the user to the fact that all communication transmitted through this
Website remains in the public domain and not the private domain. OSI cannot accept responsibility for the
security of the transmission of information.
The confidentiality and integrity of the information circulating over the internet cannot be ensured.
Royal Vista Eyecare cannot accept responsibility in the case that data contained on this site is intercepted.
computer. These files are completely harmless and cannot contain viruses. These cookies are used to analyze
visits to the site. Royal Vista Eyecare calls upon Google Analytics to help track how users use the site. The
number of visitors, path taken to access the site and length of each visit are measured. The cookies cannot, in
any way, identify the user. All data is completely anonymous and compiled solely for the purpose of improving
the site and tailoring the content to the needs of its visitors.
The person responsible for the protection of personal information is the owner of : Royal Vista Eyecare
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Royal Vista Eyecare makes no representations that the content of this site is free of infections, viruses, worms,
Trojan horses and/or other codes with contaminating or destructive properties. It is the user's responsibility
to take protective measures.
Royal Vista Eyecare DECLINES ALL RESPONSIBILITY IN THE EVENT OF ANY INTERRUPTION OR NON-AVAILABILITY OF THE
Under no circumstances shall Royal Vista Eyecare be held responsible for transmission errors of any sort, such as
loss of or damage to data, or changes of any type whatsoever, including direct or indirect damage resulting from
the use of the services provided on this site.
This Agreement shall be governed by and construed in accordance with the laws of the province of Alberta.
Any dispute arising of this Agreement shall be brought before the court in the judicial district of
Royal Vista Eyecare's head office. Address: 240 - 8750 Country Hills Boulevard Northwest
T3G 0E2; Tel: 403 272-9836.
Royal Vista Eyecare
240 - 8750 Country Hills Boulevard Northwest
T3G 0E2 Tel: 403 272-9836
Thank you for visiting royalvistaeyecare.com (the “Website”), provided to you by Royal Vista Eyecare (“We”). We
respect the privacy of every individual who visits the Website and are sensitive to privacy
issues on the Internet. We believe it is important that you know how we deal with information
received about you.
the personal information of our customers and Website users ("you"), describes the types of
information we may collect from you or that you may provide to us, and our practices for
collecting, using, maintaining, protecting, and disclosing that information. The Website is for
general audiences and is not specifically targeted to or intended for use by children.
otherwise required by applicable law. We take steps to ensure that the personal information that
we collect about you is adequate, relevant, not excessive, and used for limited purposes.
Privacy laws in Canada generally define "Personal Information" as any information about an
identifiable individual, which includes information that can be used on its own or with other
information to identify, contact, or locate a single person.
By accessing or using the Website, you are accepting the practices described in this Privacy
Policy, and you are consenting to our processing of your information as set out in this Privacy
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into and considered a part of the Website Terms and Conditions of Use, located here
What information we collect
We collect and use several types of information from and about you, including:
Personal Information, that we can reasonably use to directly or indirectly
identify you, such as your full name, email address, telephone number and any other
identifier we may use to contact you online or offline.
Non-personal information is information that does not directly or
indirectly reveal your identity or directly relate to an identified individual, such as
demographic information, or statistical or aggregated information. Statistical or aggregated
data does not directly identify a specific person, but we may derive non-personal
statistical or aggregated data from Personal Information. For example, we may aggregate
Personal Information to calculate the percentage of users accessing a specific Website
How we collect the information
Information You Provide to Us
The information we collect directly from you may include:
Communicating with us: When you contact us about a customer service issue,
Vision Entrepreneur services or to make other inquiries, we collect the content of those
communications, as well as your full name, clinic name, email, phone number, city, province,
and any additional information that allows us to answer your request.
Information We Collect While You Interact With Us Through Cookies and Other Automatic Data
We use your information, including your Personal Information, to manage our business and to
maintain and develop commercial relationships with you. We will collect, use, and disclose such
information only to the extent that is necessary for those purposes.
We use information that we collect about you or that you provide to us, including any Personal
To provide you with information, products, or services that you request from us.
To fulfill the purposes for which you provided the information or that were described when
it was collected, or any other purpose for which you provide it.
To improve the Website, products or services, marketing, or customer relationships and
To allow you to participate in interactive features, social media, or similar features on
To measure or understand the effectiveness of the advertising we serve to you and others,
and to deliver relevant advertising to you.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
How we share your information
We will not rent or sell your information to third parties without your consent. We only share
In addition to any disclosure you may have consented to or permitted under the terms of this
the following limited circumstances:
information you expressly consent to be shared;
when relating to anonymized information (individuals cannot be identified by it);
when you decide to make the information indexable by search engines, to share or to
distribute the information to people or otherwise to make it available to the public;
to satisfy any applicable law, regulation, legal process or enforceable governmental request
within or outside your country of residence when we have a good faith belief that the law
potential violations thereof;
to detect, prevent, or otherwise address fraud, security or technical issues, or protect the
operations or you;
to protect our rights, property or safety as well as yours, the public, or others;
in connection with an acquisition, merger, change in control, debt financing,
reorganization, sales of assets, bankruptcy or other change of our corporate structure or
as necessary in connection with the performance of requested services or solutions, or as
otherwise appropriate in connection with a legitimate need.
How we store and secure your information
We are committed to protecting the confidentiality, integrity, availability and privacy of your Personal Information. We have put appropriate physical, technological and procedural security measures in place designed to help prevent your Personal Information from being lost, used, modified or accessed in an unauthorized way, or improperly disclosed. Examples of such measures include restricted access to offices, training of personnel, using passwords and well-defined internal policies and practices. We also use encryption technology and Secure Socket Layers ("SSL") in all areas of the Website where your personal account information is required.
In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need-to-know. They will be required to process your Personal Information only on our instructions and they are subject to an obligation of confidentiality. Our service providers are required to maintain adequate security protections in place designed to help safeguard your Personal Information and are not permitted to use it for any purpose other than fulfilling services to us.
If you have any questions about securing your personal data, please contact us in accordance with the “How to Contact Us” section below.
We will retain your Personal Information for as long as it is needed:
to provide the products and services that you have requested;
to communicate with you about a purchase or a request you have made to us;
to comply with our legal and regulatory obligations and to demonstrate compliance,
to resolve disputes and to enforce our rights and agreements.
We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.
Once the retention period is over, we will dispose of your Personal Information as provided for in our internal data retention and disposal policy.
Where We Store Information
How to contact us
understand what type of cookies we use, the information we collect from the cookies, and how
information is managed. For further information on how we handle, store and keep your personal
secure, see our Term of use.
What are Cookies?
Cookies are small text files which are stored on the browser or hard drive of your computer or
device when you visit a webpage or application. A “session cookie” stores temporary information
is deleted when you close your web browser or turn off your computer or device. A “persistent
cookie” enables the site to recognize when you return to it and remains stored on your computer
until you delete it. Cookies work to make your experience browsing our site as smooth as
remembering your preferences the next time you visit the site.
What types of cookies do we use?
There are four variety of cookies which operate on our website:
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our site. For example, these cookies allow you to change your preferred language and enable
website to remember it. Without these cookies, some parts of our site may not work as they
Performance cookies tell us how you use our site and help us to improve it.
example, these cookies count the number of visitors to our website and see how visitors move
around when they are using it. This helps us to improve the way our site works, for example,
ensuring that users find what they are looking for easily. The information collected by
cookies is anonymous.
Google Analytics are performance cookies used to track visits to
website and user behaviour on site. The data collected is anonymous and is used for
benchmarking purposes to monitor the performance of our site and to measure user
engagement on our site.
Social media cookies from social media sites such as
Facebook, Instagram, and
are used to enable social media buttons on our site to work. Social media buttons
you to share content and interact with your social network. These social media
may set their own cookies on your device. We do not control the settings of these
cookies so we suggest you check the social media website for more information about
their cookies and how to manage them. Our website will not collect or store any
personally identifiable information from the user. To find out how you can opt out
social media site.
Customizer cookies allow our site to remember your preferences, helping to
customize your experience on our site.
Our customizer cookie, which helps us to manage the technology and cookies which are
used across our site.
Targeting/advertising cookies are set by third party advertising partners
through our digital touchpoints to build profiles based on your interests. These cookies
us to send you relevant content and advertising based on your preferences and track the
effectiveness of our ad campaigns.
Below are several advertising and targeting cookies that are used to identify
browsers and devices. They collect data anonymously for the purposes of ad
reporting, behavioural targeting, and cross-device advertising (i.e. associating
multiple devices together). In some instances, we may provide a hashed version of
email address or other information to the platform provider for such proposes. More
information can be found at the following links.
How do you change cookie preferences or block cookies?
Within your browser, you can choose whether you wish to accept cookies or not. Different browsers
make different controls available to you. Generally, your browser will offer you the choice to
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